Join a company that is dedicated to setting new industry benchmarks in quality, performance, and customer satisfaction. As they strive to be the leading provider of innovative and sustainable energy solutions, you'll have the opportunity to be part of a team that integrates engineering excellence with comprehensive financial strategies.

Our client is seeking a skilled Operations & Maintenance (O&M) Manager to oversee the performance, maintenance, and optimization of solar and battery energy storage sites. The role involves proactive monitoring, data-driven performance optimization, and coordination of maintenance activities to ensure maximum efficiency and reliability of assets.

Please note: this is an office based position.

Asset Monitoring & Performance Optimisation

• Actively monitor solar PV and battery storage systems using advanced data analytics and remote monitoring platforms.
• Identify performance anomalies, trends, and potential system failures before they impact operations.
• Generate monthly monitoring reports, highlighting key performance metrics, energy generation, downtime, and areas for improvement.
• Provide data-driven insights to optimise system efficiency and reduce operational costs.
• Work closely with data specialists to refine monitoring techniques and improve predictive maintenance strategies.

Maintenance & System Optimisation

• Develop and implement preventive and planned maintenance schedules to ensure optimal asset performance.
• Coordinate and oversee routine inspections, servicing, and upgrades of solar and battery systems.
• Work with technicians and third-party contractors to troubleshoot and resolve technical issues efficiently.
• Keep detailed records of maintenance activities, component replacements, and performance trends.

Incident Response & Call Coordination

• Act as the first point of contact for system faults and emergencies.
• Take calls and coordinate call-outs to ensure timely issue resolution.
• Dispatch and manage field service teams, ensuring effective communication and minimal downtime.
• Collaborate with clients and technicians to provide remote troubleshooting support and solutions.

RMA Process & Warranty Claims

• Manage the Return Merchandise Authorization (RMA) process for faulty or underperforming components.
• Handle warranty claims with manufacturers and suppliers, ensuring timely replacements and repairs.
• Maintain a detailed record of warranty-covered components and ensure compliance with manufacturer policies.
• Work with procurement and inventory teams to manage spare parts and replacement stock efficiently.

Client Support & Remote Assistance

• Assist clients remotely with troubleshooting system issues before escalating to on-site intervention.
• Provide expert guidance on system performance and maintenance best practices.
• Ensure a seamless client experience by addressing concerns promptly and professionally.

Job requirements

• 3 to 5 years experience in solar PV and battery storage operations & maintenance.
• Strong data analysis skills with expertise in using monitoring platforms and performance analytics tools.
• Technical knowledge of inverters, batteries, SCADA, EMS, and electrical systems.
• Proven ability to coordinate maintenance teams and manage third-party service providers.
• Knowledge of warranty claims, RMA processes, and supply chain coordination.
• Excellent problem-solving, communication, and client support skills.
• Familiarity with health & safety regulations for renewable energy infrastructure.

Preferred Qualifications

• Degree or diploma in Electrical Engineering, Renewable Energy, or a related field.
• Certification in solar PV, battery storage, or electrical maintenance.
• Experience working with remote monitoring tools and SCADA/EMS systems.
• Proficiency in data analysis and reporting tools for performance monitoring.

• Competitive salary and benefits package.
• Opportunity to work in a growing renewable energy company with cutting-edge technology.
• Professional development and training opportunities.
• A collaborative, data-driven work environment focused on sustainability.